Our products combine the best of nature with advanced scientific formulations to deliver effective and gentle skincare solutions. We prioritize high-quality, natural ingredients and focus on visible results.

Yes, all Luminous Skin by Jaira products are cruelty-free. We do not test on animals.

We offer a variety of products tailored to different skin types and concerns. You can explore our product categories and curated skincare combos on our website. If you need personalized advice, please contact our skincare experts.

Many of our products are formulated to be gentle and suitable for sensitive skin. We recommend checking the product descriptions and ingredient lists. If you have specific concerns, consult with a dermatologist before using new products.

Store your products in a cool, dry place away from direct sunlight to maintain their effectiveness.

Simply browse our website, add the desired products to your cart, and proceed to checkout. Follow the instructions to complete your purchase.

We accept major credit cards, debit cards, and other secure payment methods as displayed at checkout.

If you need to modify or cancel your order, please contact us as soon as possible at [email protected]. Once an order has been processed and shipped, we may not be able to make changes.

Shipping times vary depending on your location and the shipping method selected. You will receive an estimated delivery time during checkout.

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's progress.

We want you to be satisfied with your purchase. If you are not completely satisfied, you may return the product within 30 days of receipt. Please refer to our Return Policy for more details.

To initiate a return, please contact our customer support team at [email protected] with your order details. We will provide instructions on how to return your item.

Refunds will be processed within 7-10 business days after we receive and inspect the returned item. The refund will be issued to the original payment method used for the purchase.

You can reach our customer support team via email at [email protected]